Infrastructure Management Services


End User Computing

Infrastructure Management Services

Enterprises of all sizes must design their future workplace to deliver value in new and dynamic ways. GoVirtual's End User Computing (EUC) services help organizations derive greater business value by eliminating desktop infrastructure bottlenecks throughout the enterprise.

GoVirtual's End User Computing services offer comprehensive and flexible solutions using industry leading technologies that enable companies worldwide to transform and align their end user workplace infrastructure to "Mobility", "Virtualization", "BYOD" and "Cloud" models. Our extensive delivery experience encompasses end to end management of the workplace lifecycle including consulting, integration, support and maintenance.

GoVirtual enable enterprises to consolidate and standardize their workplace infrastructure using DaaS, VDI, Managed Mobility Services, Windows 8 Migration, Application Packaging and Virtualization. With our proven delivery model and best-in-class technology expertise, we bring accelerated migration of Business Applications, user environments from physical workplace into Hybrid (Virtual and Mobile) workplace. Controlled Software Deployment, Asset and License Management and Stringent threat management are easily integrated with round-the-clock operations with our Global Multi-lingual Service Desk and Field Support.

Key Capabilities

Managed Mobility Services

GoVirtual's Managed Mobility Services (MMS) empower enterprises to efficiently integrate corporate and employee owned mobile and laptop devices into their corporate environment in addition to centrally managing their mobile devices, data, security, applications and telecom expenses. Read More

Desktop-as-a-Service and VDI

With GoVirtual' s Managed On-Premise and Cloud based virtual desktop enterprises achieve the benefits of enhanced security, centralized management and accelerated user productivity which transforms physical workplaces into mobile workspace enabling users to access any application on any device from any place. . Our Zero Desktop solutions further enable enterprises to replace their fat and thin PCs with zero clients allowing a seamless user experience connecting to on premise or Cloud hosted desktops and applications. Read More

Desktop Migration Services

GoVirtual's Desktop Migration Services are designed to provide seamless migrations of Windows, Applications and user environments without disrupting business processes. We ensure a smooth transition to technology and solutions that are future-ready, so organizations are better prepared for imminent transformation. Read More

Application Packaging Services

Managing Enterprise Desktop IT infrastructure and applications for any organization brings new sets of challenges and requires greater management focus. Ensuring seamless software distribution and upgrades of business applications is difficult, especially when faced with managing complex operational demands, increased user mobility and reduced IT spending. Our On-Demand Application Discovery, Compatibility Analysis, Software Packaging and Virtualization services enable enterprises to streamline and transform their business critical applications to work on physical, virtual and mobile workplace environments. Read More

Global Service Desk and Field Support

GoVirtual global multi-lingual Service Desk unifies best of breed technologies and expertise under the ITIL framework to ensure the effectiveness and productivity of your IT infrastructure. Our global Service Desk and Field Support solutions encompass physical, virtual and mobile workplaces and ensure the customer's organization is managed on a 24x7x365 model. Our global delivery centers and 170 stocking locations across the world enable enterprise desk side and hardware logistics support. Read More

End User Experience Management

End users today are more mobile than ever and consistent end user experience regardless of device type or access point is critical to their productivity levels. As end user productivity drives business results enterprises must focus on thoroughly monitoring and improving on how users experience IT services.

GoVirtual's End User Experience Management (EUEM) services enable enterprises to manage end user experience through the eyes of their end users by providing an accurate view of IT service availability, usage and satisfaction.

Business Value

  • 24x7 Global Multi-lingual Multi-Shore Service Desk
  • Global Field and Hardware Support leveraging 170 stocking locations worldwide
  • End to end proven solutions for physical, virtual and mobile workplaces
  • In-depth expertise and strong domain knowledge on industry leading technologies
  • In-house IPs and tools for Desktop Migration, Application Packaging and Virtualization, Application Compatibility Analysis and Remediation
  • On Demand Application Packaging and Virtualization services