Infrastructure Management Services

Applications are the life blood of enterprises from which recurring revenues are generated. There are two types of applications critical to enterprises - Infrastructure or Utilitarian Applications and External or Enterprise Applications.

GoVirtual's applications infrastructure management (AIM) services are tailored to ensure that applications are running optimally on the infrastructure in which they are placed focusing on maintaining uptime and optimizing performance.

Key Services

Application Discovery and Assessment

The first step in applications infrastructure management is to understand an organization's applications, their purpose, and dependencies. GoVirtual performs a rigorous assessment process which looks at enterprises's applications and maps them to subtending applications and the underlying middleware, database, hypervisor and operating systems software and underlying server/storage/network infrastructure.

Application Infrastructure Design

From this assessment, GoVirtual develops recommendations to optimize the applications infrastructure environment. Key objectives include the centralization of applications in the datacenter to reduce the cost of licensing and management and deliver greater control over the most effective and efficient use of applications in support of business users and enterprise clients. The design phase also includes establishing appropriate metrics, related thresholds, dashboards and reports to monitor and manage for optimal applications performance.

Application Infrastructure Migration

Application infrastructure migration involves both physical and logical migration of applications and their underlying infrastructure from origination to destination environment. The resulting deliverable is a transformed environment which provides for the optimized architecture going forward. During this phase, the aspects of monitoring and managing the environment are also established.

Applications Monitoring and Management

Following the deployment of the new application infrastructure, ongoing management comes in the form of monitoring, technical support and systems administration services, such as configuring, provisioning and upgrading. These services ensure applications continue to perform optimally, through providing early warning where there might be issues, reporting through resolution of troubles and capturing of data over time which establish a pattern of trends from which infrastructure adjustments can be provided.